Docs/Set up

Appearance

Match the widget to your brand: colour, position, launcher, size and logo.

Make the chat widget look like part of your website. On the Appearance page you choose the accent colour, which corner the widget sits in, the launcher’s shape and bubble text, the panel size, and your logo. Changes show instantly in the preview on the right.

In the dashboardChatbots›Your chatbot›Set up›Appearance

Accent colour#

The Accent color is your widget’s main brand colour. Pick one of seven presets, use the colour picker, or type a hex code such as #1e3a8a (the default).

#14235c#1e3a8a#2563eb#0d9488#16a34a#c2410c#9d174d
Tip
Your brand’s main colour usually works well. Check the live preview to make sure everything stays easy to read before you save.

Position and launcher#

  • Position: Bottom right (default) or Bottom left. Pick the corner that doesn’t clash with other buttons on your site, such as a cookie banner.
  • Launcher shape: Round (default) or Square.
  • Launcher bubble text: a small speech bubble shown above the launcher, such as “Chat with us”, up to 100 characters.

Widget size#

Set how large the chat panel is when it opens on a desktop screen.

SettingRangeDefault
Widget width300–560 px370 px
Widget height380–760 px560 px

Visitors can also click Expand in the chat header to make the panel larger, and their browser remembers that choice. On phones the panel always fits within the screen, and the Expand button is hidden on small phones.

Your logo appears in the chat header, fitted to a neat square, and is also used on the launcher. It’s optional; without one, the widget uses a default logo.

  1. Click Upload image

    Choose a PNG, JPG, WebP, GIF or SVG file up to 5 MB.

  2. Check the preview

    Uploading or removing a logo applies immediately; you don’t need to click Save changes for it.

Prefer to use an image that’s already online? Use …or link to an image and paste its web address. A linked image is saved together with the rest of the form when you click Save changes.

File types
PNG, JPG, WebP, GIF, SVG
Max file size
5 MB
Shown in
Chat header and launcher
If empty
Default logo

The widget header and footer#

The header shows your logo, your chatbot’s name and a short “replies instantly” note, along with buttons to end the chat, expand the panel and minimise it.

The footer always shows the disclaimer “AI responses can make mistakes — please verify important information.” and the Powered by Liyobot badge.

Removing the Powered by Liyobot badge
The badge shows on Starter, Growth and Business plans. Removing it is available on Enterprise plans only. To ask about Enterprise, email [email protected] or see Plans and limits.

The widget is kept separate from your website’s own styles, so your site’s fonts and colours won’t change how it looks. Remember to click Save changes when you’re happy with the preview.

Still stuck? Email [email protected] and a person will help.