The Account page holds your personal settings, such as your name, password and which emails you receive, plus a few organisation-wide settings for Admins. It has three tabs: Profile, Security and Notifications.
The sidebar on this page shows the workspace you’re in, your role, whether your email is verified, when you became a member, and a Sign out button.
Profile#
- Full name: your name as it appears in Liyobot.
- Email: shown as Verified or Unverified. Your email is your sign-in and can’t be changed here.
Organisation name#
Admins can change the Organization name on the Profile tab. This is the name of your workspace in Liyobot, the one you entered when you signed up. Viewers don’t see this setting.
Security and password#
Open the Security tab
Go to Account and click Security.
Enter your passwords
Type your Current password, then your New password and confirm it. Passwords need at least 8 characters. A strength meter helps you choose; a mix of upper and lowercase letters, numbers and symbols is recommended.
Click Update password
You stay signed in on this device, and any other devices are signed out.
Forgotten your password? Use Forgot password? on the sign-in page. See Sign up and free trial.
Email preferences#
On the Notifications tab you can turn two kinds of email on or off:
| Setting | What it controls |
|---|---|
| New-lead email alerts | Emails when one of your chatbots captures a lead. When off, you still see new leads in the in-app Notifications. |
| Product & marketing emails | Product news and occasional marketing emails. |
Account and security emails, such as sign-in alerts, password resets and receipts, are always sent and can’t be turned off. For the full list, see Notifications and emails.
Delete your organisation#
Admins can delete the whole organisation from the Account page, under Delete this organization. To confirm, you type the organisation’s name, and you can optionally give a reason. The confirmation explains what happens:
If you deleted your organisation by mistake, contact [email protected]. For questions about your data, see our Privacy Policy.
Only want to stop paying? You can cancel your subscription instead. See Cancel your subscription.
Signing out#
Click Sign out in the Account page sidebar. If you think someone else has access to your account, change your password on the Security tab, which signs out every other device.